Frequently Asked Questions

Yes, you absolutely can! But here's the difference:

ChatGPT: You'll spend 5-10 minutes per message, retype your property details every time, and manually copy/paste to guests.

StayComms: Takes 30 seconds, remembers your property details, and uses expert templates optimized for 5-star reviews. If you manage properties seriously, you'll save 2-3 hours per month.

Yes! 100% free to use. The free version includes:

• 5 professional templates
• Bilingual (English + Spanish)
• Unlimited message generations
• Export to PDF, Word, or text
• No credit card required
• No trial period - free forever

Paid plans unlock: 20+ premium templates, 10 languages, save message history, multi-property support, and direct send to guests (coming February 2026).

It's super simple:

1. Answer a few questions about your property (name, WiFi, check-in time, etc.)
2. We generate 5 professional messages in English & Spanish
3. Download as PDF, Word doc, or copy as text
4. Send to your guests via Airbnb, email, or WhatsApp

Takes about 2 minutes total. No account needed for the free version.

For the free version: No! You can generate and download messages without creating an account.

For paid plans: Yes, you'll need an account to access features like saved message history, multi-property support, and analytics (coming February 2026).

Most Airbnb tools focus on pricing, calendars, or listing optimization. StayComms focuses on the most time-consuming part: guest communication.

We're the only tool that:

• Generates bilingual messages in 30 seconds
• Remembers your property details
• Works for Airbnb, VRBO, and direct bookings
• Will auto-send and schedule messages (V2, coming soon)

Currently available (Free):

• 🇺🇸 English
• 🇪🇸 Spanish

Coming in February 2026 (Paid plans):

• 🇫🇷 French
• 🇵🇹 Portuguese
• 🇩🇪 German
• 🇮🇹 Italian
• 🇯🇵 Japanese
• 🇰🇷 Korean
• 🇨🇳 Chinese (Simplified)
• 🇷🇺 Russian

Want another language? Email us and we'll prioritize it!

Free version (5 templates):

• Welcome Message
• Check-in Instructions
• House Rules
• WiFi & Amenities Info
• Checkout Instructions

Paid plans unlock 20+ premium templates including cancellation handling, emergency responses, upsells, review requests, and more.

Nope! If you can use Google Forms or fill out an online form, you can use StayComms. Just answer a few questions about your property, and we generate professional messages instantly. No coding, no complex setup, no technical knowledge required.

We offer three export formats:

• PDF: Professional formatted document, perfect for printing or digital guidebooks
• Word (DOCX): Fully editable document you can customize further
• TXT: Plain text for easy copy/paste into Airbnb, email, or messaging apps

All formats include both English and Spanish versions side-by-side.

Yes, absolutely. We take data privacy seriously:

• We never share your property details with third parties
• Your data is only used to generate your messages
• We don't sell or monetize your information
• You can delete your data anytime (for accounts)

Read our full Privacy Policy for details.